What to Do When Your Salon Chair’s Hydraulic Lift Pump Fails?

As a supplier of high-quality salon furniture, we understand that international shipping and installation can sometimes lead to issues with hydraulic lift pumps in salon chairs. One common complaint we receive involves the hydraulic pump entering air due to the jostling during long-distance transport or improper installation. This can result in lift pump failure and the gas cylinder sliding up and down, causing frustration for salon owners.

Customer Complaint Example

We received a video from one of our customers demonstrating this issue. In the video, you can clearly see the hydraulic lift pump failing to maintain the correct position, causing the chair to malfunction.

Explanation of the Issue

Firstly, it’s important to note that this is not a permanent fault with the chair. The issue arises because air gets trapped in the hydraulic pump, preventing it from functioning correctly. This is a common issue that can be resolved quickly with a simple procedure.

How to Fix the Hydraulic Lift Pump

  1. Identify the Problem: If your salon chair’s hydraulic lift pump is not functioning properly, it is likely due to air trapped inside the pump.
  2. Prepare the Chair: Ensure the chair is on a flat, stable surface.
  3. Release the Air: To release the air from the hydraulic pump, you need to press down on the gas cylinder while gently pumping the hydraulic lift pedal. This action helps to expel the trapped air, allowing the hydraulic fluid to flow correctly.
  4. Test the Chair: After completing the air release procedure, test the chair by lifting and lowering it a few times to ensure the hydraulic pump is working smoothly.

We also provide a detailed video guide on how to perform this fix, demonstrating each step to ensure you can resolve the issue efficiently.

Preventative Measures

To prevent this issue in the future:

  • Secure Shipping: Ensure the chairs are packed securely for shipping to minimize movement and jostling.
  • Proper Installation: Follow the installation instructions carefully to avoid introducing air into the hydraulic pump.

By following these simple steps, you can quickly and easily fix the hydraulic lift pump issue and maintain the functionality of your salon chair.

For further assistance, please feel free to contact us. We are committed to providing the best support for our customers to ensure your salon operations run smoothly.

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